What is
actually in it?

Fibre composition has to be, using only the fibre names the regulation permits, durably attached, legible, and in the official language of the region where the product is sold. Non-textile parts of animal origin have to be declared. Care and washing symbols do not have to be there at all, which surprises most buyers, and when they are there they are voluntary. So a product can be fully compliant with no washing symbol and non-compliant with a beautiful one.

Often not. A distributor who makes a product available under its own name or trademark, who affixes the label itself, or who alters what the label says, is treated as the manufacturer for labelling purposes. That is precisely a wholesaler's position much of the time. So we check it instead of assuming, because the responsibility does not travel back up the chain just because an invoice did.

The European general product safety regulation became applicable. For a distributor it means verifying before supply that a product carries the required markings and traceability information and that the manufacturer and importer have done their part, not supplying something you have reason to believe is non-compliant, and informing the authorities when you find it. It also requires an economic operator established in the Union to be responsible for compliance tasks, and a product without one cannot lawfully be placed on this market.

We can give you the supplier declaration and any test report behind it, and we can tell you which European classification standard a description refers to. What we will not do is restate a filling claim as our own finding when it rests on someone else's paperwork. That standard is a voluntary technical standard, not a legal obligation, and the honest answer about any filling is what the documentation shows and who produced it.

That depends on the rules applicable to your building, on your own requirements and on your insurer, because there is no general legal requirement imposing reaction-to-fire performance on bedding. So the specification has to come from you. Tell us what it is and we will supply against it with the documentation. What we will not do is guess at a performance class and let you believe it was a legal requirement.

No, and nobody honest will promise it. Textile shades vary between production batches and dimensions carry manufacturing and shrinkage tolerances, so a sample approved from one batch is not a warranty of an identical shade in the next. We say so at sample stage. If a shade has to match across a long contract, that changes how the range is bought, and it is a conversation worth having before the first order rather than after the second.